Privacy Policy

Last Updated: January 6, 2026

Your privacy and data security are our top priorities

1. Introduction

Website Builders Live IO ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you:

  • Fill out contact forms or consultation requests
  • Make a purchase or sign up for services
  • Subscribe to our newsletter or updates
  • Contact us via email or phone

This may include: name, email address, phone number, business name, website URL, payment information, and project details.

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • Browser type and version
  • IP address and location data
  • Pages visited and time spent on pages
  • Click patterns and navigation paths
  • Referring website or source

Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for various purposes:

  • Provide Services: Process orders, deliver services, and manage your account
  • Communication: Respond to inquiries, provide support, and send service updates
  • Improve Services: Analyze usage patterns and enhance website functionality
  • Marketing: Send promotional materials (with your consent, where required)
  • Security: Detect fraud, prevent abuse, and protect our services
  • Legal Compliance: Meet legal obligations and enforce our terms

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

  • Service Providers: Third-party vendors who assist with hosting, payment processing, email delivery, and analytics (under strict confidentiality agreements)
  • Legal Requirements: When required by law, court order, or government regulation
  • Protection: To protect our rights, property, safety, or that of our users
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement robust security measures to protect your personal information:

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted
  • Secure Hosting: Data stored on secure, professionally managed servers
  • Access Controls: Limited access to personal information by authorized personnel only
  • Regular Security Audits: Ongoing monitoring and testing for vulnerabilities

Important Notice

While we use industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Provide ongoing services and support
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce agreements
  • Maintain business records for legitimate purposes

When information is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal requirements)

Opt-Out

Unsubscribe from marketing communications at any time

Portability

Request your data in a portable, machine-readable format

Object

Object to processing of your personal information in certain circumstances

To exercise your rights:

Contact us at [email protected]

We will respond to your request within 30 days.

8. Third-Party Links & Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of significant changes by:

  • Sending an email notification to your registered email address
  • Posting a prominent notice on our website
  • Updating the "Last Updated" date at the top of this policy

Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We take your privacy seriously and will respond to all legitimate requests within 30 business days.

Your Trust is Our Priority

We're committed to protecting your privacy while delivering exceptional website services.

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